Terms & Conditions

Effective Date: Last Updated on May 28th, 2024.

Welcome to the official platform of our company. By accessing, browsing, or using our website, you acknowledge and agree to be bound by the following Terms & Conditions. Please review these terms carefully before using our site.

1. Company Information

*****POWERFLOW*****
Registered Address: *****[INSERT ADDRESS] *****
Contact Information: For general inquiries, you may reach us on our website, via email, live chat, or mobile messaging applications. For matters concerning bulk orders, or returns and refunds, phone support is also available. Permanent phone support is only provided for B2B (corporate) customers or post-purchase to handle specific issues for our B2C clients.

 

2. Website and Services

*****POWERFLOW.LIVE***** operates as an e-commerce platform specializing in the resale of various electronic products, including, but not limited to household appliances and beauty electronics. Our offerings are available at standard market prices or through promotional discount campaigns which occur periodically throughout the year for specific categories and products.

 

3. Sales and Payment Terms

• Accepted Payment Methods: We facilitate instant transactions through credit/debit card payments and bank account transfers for all types of purchases. The following methods are also available for any purchase that does not include any item listed in our hard-discount campaigns: PayPal, Apple Pay, Google Pay, Amazon Pay and Skrill. Other payment methods may be accepted upon request.
• Pricing Policy: We ensure that all pricing presented on our website is accurate at the time of publication, and customers are charged the price listed at the point of sale. We do not entertain pricing errors; any changes in prices are borne by us, ensuring that customers are always billed at the price displayed on our website.
• Discounts and Promotions: Promotional offers and discounts are managed with transparency and no hidden conditions. They are available within the stipulated time frame as indicated by specific terms or countdown timers on the website, subject to stock availability.
• Order Process: To complete a purchase, customers will receive the standard payment instructions after the order confirmation, accompanied by a unique confirmation code. This procedure safeguards against inadvertent charges and avoid refund procedures if promotional stock becomes unavailable.

 

4. Shipping and Delivery

Details and FAQ’s regarding shipping and delivery policies can be found on our dedicated Delivery and Returns page.

 

5. Returns and Refunds

Our detailed policies and FAQ’s regarding returns and refunds are outlined in detail on the Delivery and Returns page.

 

6. Warranties

Detailed information and FAQ’s pertaining to product warranties is provided on our Delivery and Returns page.

 

7. Liability and Disclaimers

• Liability: *****POWERFLOW***** assumes full responsibility for the products we offer. However, we disclaim any liability for indirect, incidental, or consequential damages that may arise from the use of our products.
• Disclaimers: Our products are sold on an “as-is” basis, with warranties limited to those provided by the manufacturers. We disclaim all implied warranties to the fullest extent permitted by law. Additionally, we are responsible for typographical errors or inaccuracies in product descriptions on our website.

 

8. Privacy and Data Protection

Our practices regarding the collection, use, and protection of personal information are described in detail on our Privacy & Cookies page.

 

9. User Responsibilities

• Account Creation: While users might also complete their purchases without creating an account, we recommend registering for an account to enhance functionality and provide greater control over your purchasing and delivery experience.
• Prohibited Uses: Users are prohibited from engaging in activities that disrupt the normal operation of our website, misuse promotional offers, or violate applicable laws and regulations. Such activities include, but are not limited to, unauthorized use of our site’s content or dishonest behaviour.

 

10. Governing Law and Dispute Resolution

• Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom.
• Dispute Resolution: Any disputes arising from or related to these Terms & Conditions shall be addressed through a progressive resolution process, beginning with mediation, followed by arbitration if necessary, and ultimately through the courts if required. This structured approach aims to resolve issues fairly and efficiently.

 

11. Changes to Terms

*****POWERFLOW***** reserves the right to amend or update these Terms & Conditions at our discretion. We are committed to informing our users of significant changes through email notifications and website announcements. Continued use of our site after any modifications constitutes acceptance of the revised terms.

 

12. Intellectual Property

• Ownership: The content presented on *****POWERFLOW.LIVE*****, including text, graphics, logos, and product images, is partially owned by *****POWERFLOW***** and partially by the respective manufacturers of the products we resell. Users are granted a limited, non-exclusive, and non-transferable license to access and use this content for personal and non-commercial purposes.
• Usage Restrictions: Users must adhere to copyright laws and refrain from any unauthorized use of the site’s content. This includes, but is not limited to, reproduction, distribution, or modification of proprietary content without explicit permission.

 

13. Termination of Accounts and Services

*****POWERFLOW***** reserves the right to terminate user accounts or access to services if a user fails to comply with these Terms & Conditions. This document, while important, does not constitute the entire agreement between *****POWERFLOW***** and its customers. For additional details on other important aspects of our service, such as delivery, returns, warranties, privacy, and cookies, please refer to the other relevant pages on our website.

 

Contact Us

For any inquiries or issues related to these Terms & Conditions, or if you wish to exercise any of your rights, please contact us for any further clarification.